What is the concept of your service?
The concept of our service is to connect you with local chefs so that you can enjoy delicious homemade foods. When you order a dish, the chef prepares it exclusively for you in their own kitchen.
Are all the foods homemade and hygienic?
Yes, absolutely. We regularly audit our chefs’ kitchens to make sure everything is neat and clean.
When can I order the food and how much do I have to wait?
We have four delivery slots of 2pm, 3pm, 8pm and 9pm. In order to receive food at one of these slots, you have to book your order 2 hours 30 minutes or more before the slot. For example, to receive food at 3pm, your order should reach us by 12:30pm.
Why are the delivery waits long? Can you arrange a shorter delivery wait for me?
Please keep in mind that we do not arrange food in bulk. Instead, when you order, the chef prepares the dish exclusively for you. However, in many cases, we may be able to arrange shorter delivery waits. Please call us at 03361500650 to check.
Who are the chefs and how do you select dishes?
We select top chefs and then the chefs pick their best dishes (usually 2-3). We have a very strict hiring process for chefs with an acceptance rate of less than 50%.
Which cities are you operational in?
We are a new startup and are only operational in Islamabad at the moment. As soon as we expand to other cities, we will update the information on our website and our Facebook page.
How does your service work?
Our service works in a few simple steps. You register with us by indicating 1-3 dishes you are expert in. Once you have registered, we notify you of orders (through SMS) which you have to prepare in a certain amount of time. Once the orders are ready, our riders will pick them up and deliver to the customers. You will have a profile in our app through which customers will be able to rate your dishes, so you will get direct feedback.
How much can I earn by working with you?
You will receive a profit on each order that you prepare. For example, if a dish costs Rs. 700 to prepare, then you will receive total amount of Rs. 1200 – 1400. Our estimates show that if you prepare 2 dishes per day, you can make around 40,000 per month.
What dishes do I have to prepare as a chef?
When you register with us, you can select up to 3 dishes that you want to prepare. The dishes could be of any kind based on your choice. The only important thing from our point of view is that you select the dishes you are expert at.
How can I become a chef?
You can become a chef by registering with us. Our registration process works in two steps. In the first step, you prepare a small trial serving of all the dishes you want to list on our platform and our rider picks them up from you. In the second step, we sign an agreement regarding the terms of business. If you have any queries or would like to know more about us before registering, you can call us or visit our office.
How much quantity of each dish do I have to prepare?
That depends on the order placed by the customer. For example, if the customer orders a dish for 6 people, then you will have to prepare it for that many people. However, during sign-up, you can tell us the maximum quantity you can prepare so that we don’t send you orders above that limit.